At KDiOR, we are committed to providing every client with a personalized, elevated beauty experience. To ensure we maintain the highest level of service and respect the time reserved for each appointment, we kindly ask all clients to review and adhere to the following policies.

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Booking Requirements

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All KDiOR appointments must be scheduled through our online booking system. A required deposit is due at the time of booking for all services to reserve your appointment time.

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Deposits are non-refundable and will be applied toward your scheduled service. By submitting a deposit, clients acknowledge and agree to KDiOR’s appointment policies, including cancellation, rescheduling, late arrival, and no call/no show guidelines.

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Cancellation & Rescheduling Policy

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We understand that unexpected circumstances may arise. To provide the highest level of service to all clients, KDiOR requires a minimum of 48 hours’ notice for all appointment cancellations and rescheduling requests.

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Clients may cancel or reschedule appointments online up to 48 hours before their scheduled appointment time. If assistance is needed, cancellations or rescheduling requests may also be submitted by:

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📱 Text: 214.997.1501
📧 Email: thekdior@gmail.com

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Cancellation & Rescheduling Fees

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• Appointments cancelled or rescheduled less than 48 hours before the scheduled appointment time are subject to forfeiture of the required deposit.

• Appointments cancelled or rescheduled less than 24 hours before the scheduled appointment time will incur an additional $10 cancellation fee in addition to any forfeited deposit.

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No Call/No Show Policy

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Clients who do not arrive for their scheduled appointment and fail to provide notice (No Call/No Show) will be charged the full cost of the scheduled appointment at the time of the appointment.

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Clients who fail to provide notice will also have online booking privileges suspended. Future appointments will require payment in full at the time of booking until online booking privileges are reinstated at the discretion of KDiOR.

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Late Arrival Policy

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At KDiOR, we value every client’s time and strive to provide a seamless experience for each appointment. Clients arriving more than 5 minutes late will be subject to a $10 late arrival fee.

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Please understand that arriving late may impact the time available for your service. Depending on the remaining appointment time and KDiOR availability, your appointment may need to be adjusted, shortened, or rescheduled to accommodate the schedule.

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We kindly ask that clients plan accordingly and arrive on time to receive the full KDiOR experience.

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Thank you for respecting our time and allowing us the opportunity to provide exceptional service to every client.